I think our expectations are too high. With the servers dressed up, disappearing regularly and delivering plates full of hard, nearly unedible bread, while having no knowledge at all about any of the wines they're suggesting, why do people continue to frequent this place? Sure they have one of the best jazz pianists in all of Phoenix (at least that you can find easily without having to be in any sort of music circles), but is that really enough? Over and over again. Oddly, years and years of bad service, bad food, and surprisingly boring bread haven't stopped people from giving this place a chance.
My Florist Cafe fails, consistently and miserably. One that's more metropolitan, one that's more urban and cool, one that doesn't shut down at 10 o'clock. Someplace you can get hot food, drinks and listen to jazz music while sitting there pretending you're in a completely different city. So while the complaints about My Florist cover a variety of subjects from the lousy menu, the lousy food, and the lousy service, it's only compounded by the fact that when you enter My Florist, you're expecting to enter an actual restaurant. Much like the clear zoning lines between residential and commercial, Phoenix food spots are either this or that, and rarely allowed to be anything else it would be too confusing.
If you own a food spot, it's either a coffee shop, a bar, or restaurant. Living in Phoenix you get used to how things are. My Florist Cafe is misunderstood.
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